Child and Family Well-being Case Management
Screening and Intake:
Engagement with a family begins with a report by a person who has concerns that a child or youth is or may be at risk of neglect or abuse
. A Screener or Child and Family Well-being Worker will record the information and determine with their supervisor if the concerns meet eligibility for direct involvement. If concerns do not meet the threshold for direct involvement, the family will be notified of the concerns and offered links to community-based supports to relevant Aboriginal or mainstream service providers and the file will be closed.
When it is determined that the information meets the threshold for an assessment, a Child and Family Well-being Worker will be assigned to engage with a family. NCFST believes it is important to keep families together and Child and Family Well-being Workers will seek to take the least intrusive measures first involving extended family and community to assist in their assessment and to offer services and supports to improve the situation to decrease the risk of harm to the children. Examples of support may include, counselling, parenting programs, traditional healing methods, and basic need assistance.
In situations where severe harm or risk of harm to a child exists and a safety plan is unavailable or cannot address the serious and immediate safety concerns, action may be taken to ensure safety and may involve bringing a child to a place of safety and placing within kin, customary or foster care arrangements.
As the Child and Family Well-being Worker continues to meet with the family and children and gather information from service providers involved with the family, a decision will be made whether or not there are child protection concerns and if there is a need for further support and involvement.